Hello,
I saw a pop-up message today about updating my firmware and I updated all my RT boxes’ firmware. However, some of the RT boxes failed to update the application library, see attached figure 1, and RT box 3’s screen displayed the following message: ERROR: Incompatible protocol detected on SFP Port A. All RT-Boxes must use the same firmware version.
I suspect the reason is that some application libraries were not updated. Could you please tell me how I can solve this problem? Thanks!